Active Listening That Energizes Teams
Reflect back what you heard: “What I’m hearing is…” followed by a clarifying question. This reduces rework and defensiveness. Practice in your next stand-up and report in the comments whether it sped up decisions or prevented misalignment.
Active Listening That Energizes Teams
Swap assumptions for questions: “What constraint am I missing?” A product team I coached rescued a failing sprint when Maya asked one curious question that revealed a hidden dependency. Share your most helpful question so others can borrow it.