Negotiating Priorities and Saying No With Grace
Rate requests against impact, effort, and strategic fit. Share the scorecard template so stakeholders see the logic, not a wall. Clear criteria turn ‘no’ into ‘not now, here’s why’ and unlock cooperation.
Negotiating Priorities and Saying No With Grace
We declined a shiny dashboard after the scorecard showed low retention impact. Instead, we improved onboarding guides and lifted activation by four points. The requester thanked us a month later for focusing on results.